Transaction Instructions and Forms
ONE Canadian Equity Portfolio; ONE Canadian Corporate Bond Portfolio; ONE Canadian Government Bond Portfolio; and ONE Money Market Portfolio
a) FAX - Investor sends the completed transaction form directly to:
- CIBC Mellon: 416-643-3655
- Alternate: 416-643-3616
b) EMAIL - This option must be enabled by the investor and instructions must come from the email address of a valid signing authority as provided to ONE Investment.
- Investor sends the completed transaction form to: RKAccountAdmin@cibcmellon.com
- Note: Investment instructions received after 4:00 pm EST are processed for the next business day
- To receive an automated confirmation receipt, please add a read receipt option to your email
ONE High Interest Savings Account (HISA) - CIBC only
EMAIL - This option must be enabled by the investor and instructions must come from the email address of a valid signing authority as provided to ONE Investment.
- Investor emails the completed transaction form directly to LAS: HISAone@las.on.ca
- Note: Investment instructions received after 12:00 noon EST are processed for the next business day
- Deposit and withdrawal transactions can ONLY be completed by EMAIL
- Please allow 2 to 4 business days for the transaction to be successfully completed as all transactions are subject to clearing requirements.
**This process does NOT apply to Scotia-HISA account transactions**
Download Forms
ONE CIBC-HISA - Deposit Instruction Form
ONE CIBC-HISA - Redemption Instruction Form
ONE Investment Deposit Instruction Form
ONE Investment Redemption Instruction Form